Inogen At Home Stationary Oxygen Concentrator

Frequently Asked Questions

What is included with the purchase of this oxygen concentrator?

The package includes the Inogen At Home Oxygen Concentrator (SKU # GS-100-NA), an AC power cord (two flat prongs, non-polarized, ferrite - USA, Canada, Non-Reg), a nasal cannula, and the user manual. These items are designed to support easy setup and operation.

Is a prescription required to order this product?

Yes, a prescription is required to purchase the Inogen At Home Oxygen Concentrator. This ensures the product is provided appropriately for those who need supplemental oxygen.

How much does the oxygen concentrator weigh?

The Inogen At Home Oxygen Concentrator weighs approximately 18 pounds. This is about half the weight of most other home oxygen concentrators, making it easier to move and handle.

What are the flow settings available on this device?

The concentrator features 5 continuous flow settings, ranging from 1 to 5 liters per minute. This allows users to select the setting best suited to their needs, as directed by their healthcare provider.

Can this oxygen concentrator be used outside the US?

While the device is equipped with auto-sensing power for worldwide use, it only ships to addresses within the United States. Please check local availability if you are outside the US.

What is the warranty coverage for this product?

The Inogen At Home Oxygen Concentrator comes with a 3-year warranty, covering defects in materials and workmanship under normal use and service. Please refer to the user manual for full warranty details.

Is the device suitable for use at high altitudes or in varying environmental conditions?

The concentrator is designed to operate within a temperature range of 41 to 104 °F (5 to 40 °C), humidity of 15 to 95% (non-condensing), and altitudes up to 10,000 feet (3048 meters). This makes it suitable for a variety of indoor environments.

How noisy is the oxygen concentrator during operation?

The device operates at less than 50 dBa, which is designed to be relatively quiet for home use. Noise levels may vary depending on setting and environment.